Future of insurance claim handling.
Utopia AI Claim Handler dramatically simplifies your claims handling process while increasing the level of automation.
Utopia AI Claim Handler
Future-proof your operations with our advanced high quality AI. No matter what languages, what type of policies, and regardless of the number of incoming insurance claims, integration is easy and fast. Utopia AI Claim Handler abandons traditional business rules and enables managing the overall claim handling process automatically with only one AI model. The tool continuously learns from the claim handling decisions your human claims adjusters make. It mimics human decision making and can take legislation, variety of policies, different kinds of loss types etc. into account. It operates with a higher degree of accuracy when compared to humans and significantly improves customer experience.
Utopia AI Claim Handler removes delays and provides reliable, consistent decisions in real time, allowing human claim handlers to focus on only the most difficult cases. The tool is ready for production use in only two weeks, and it processes 100% of your incoming claims. It stays up-to-date by continuously learning as it works.
Every claim handled automatically
You can use Utopia AI whether you need an immediate preliminary claim handling decision or want the final settlement for an incoming claim. Utopia AI makes similar claim handling decisions your human adjusters do, but just in milliseconds. 100% of claims are handled automatically in any language and types of policies.
Prioritizing for the human processes
Since every claim receives the AI settlement, it can be used to direct claims automatically into work queues or specialized teams. The most urgent or business critical claims are flagged automatically. Suggestions for different settlement types such as replace, repair or cash settlement can be learned from human decisions data.
Predict and audit
Utopia AI enables to predict time-consuming occurrences at an early stage. For instance, predicting future complaints or withdraws as soon as possible saves your resources and improves customer experience. Overall, the Utopia AI can be used to compare individual human decisions to your general logged claim handling practises, and thus audit each decision and measure the quality of human work.