AI Content Moderation: New Possibilities for Dating & Social Networking Platforms

AI Content Moderation: New Possibilities for Dating & Social Networking Platforms

The Online Dating industry faces unique challenges in content moderation, as it deals with a wide array of highly sensitive user-generated content, shared in real-time, in large volumes, amidst a complex web of scammers, predators, hostile actors, international laws, and community standards.

As user-generated content continues to grow in both volume and complexity across digital environments, traditional forms of in-house, human-driven moderation may no longer operate at the scales needed to protect user safety, comply with legal regulations, and preserve brand integrity.

However, recent technological advances in artificial intelligence (AI) have triggered a paradigm shift in content moderation. Leading vendors can now deliver up to 99% of moderation decisions instantaneously, drastically reducing the costs, risks, and timetables associated with human moderation alone. This automated realtime moderation introduces new possibilities to the dating industry. Rather than respond to user behavior, content moderation now has the power to actively shape and steward it.

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